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Monday, April 28, 2025
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Customer

Customer Experience in the Restaurant Industry: Reflections …

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020,...

Day in the Life – Ilana Uemura, Customer Success Manager

Meet Ilana Uemura, a Customer Success Manager based in Oregon. A First Gen in Tech, Ilana’s journey to HubSpot has been unique. From...

Day in the Life – Skye Baxter, Senior Customer Support Speci…

Meet Skye Baxter (she/her), a Senior Customer Support Specialist, based in Kansas. In addition to her role supporting HubSpot customers, Skye is a...

5 Customer Marketing Strategies to Drive Long-term Growth

Today’s e-commerce brands face a unique challenge: their overabundance.  Customers can easily compare alternatives with a single click, making it difficult to build lasting...

Day in the Life – Ryan Yoong, Senior Customer Support Specia…

Meet Ryan Yoong, a Senior Customer Support Specialist at HubSpot. Joining HubSpot back in June 2020, Ryan was HubSpot Singapore’s first remote employee....

How to Drive Customer Loyalty Through Exceptional Post-Purch…

The only thing better than a new customer is a returning one. Giving people a reason to come back for more is why...

What are Power Skills? The Newest Secret Weapon for Customer…

Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the...