Episode 276: Do you ever feel like your attempts to manage up leave your manager more frustrated than satisfied? If you’ve answered their question without adding your perspective, you might miss a key opportunity to increase your influence and reduce their stress.
As a leader, your ability to communicate effectively directly impacts your success and your team’s performance. In this episode, we dive into leaders’ four common mistakes when managing up and how these simple missteps can lead to frustration, missed opportunities, and micromanagement.
Listen to this episode to:
- Discover the three critical questions to help you build trust, save time, and increase your influence with your manager.
- Learn practical strategies to present information that adds value instead of confusion.
- Understand how to align your communication style with your manager’s needs to avoid miscommunication and frustration.
Ready to transform your communication with your manager? Press play now and learn how to master influencing your boss for better results and less stress!
Common Mistakes When Managing Up
[00:00] – Kicking off the episode with a key insight: when your manager asks for information, don’t just answer the question—influence them more effectively by offering your perspective and adding value.
[01:27] – Learn about the four most common mistakes people make when they manage up, including misinterpreting your manager’s ask and overloading them with unnecessary data.
[02:40] – Mistake #1: Misinterpreting the ask. When you’re moving fast, it’s easy to focus on the details and miss the bigger picture that your manager actually needs.
[03:49] – Mistake #2: Assuming your boss thinks like you. Different communication and decision-making styles can create a disconnect if you don’t communicate with their preferences in mind.
[04:39] – Mistake #3: Trying to stay out of trouble by overloading your boss with information or avoiding recommendations out of fear of their reaction.
Questions to Ask
[05:32] – Discover three critical questions to answer if you want to manage up effectively: What does your manager need, how do they need it, and when do they need it?
[06:22] – Start by asking, “What does my manager really need?”—this will help you provide valuable insights rather than just raw data or surface-level answers.
[07:14] – Think ahead: What are the next three questions your manager might ask? Managing up means being proactive and anticipating their needs before they have to ask.
[09:30]—Understand how your boss prefers to receive information, whether through written reports, visuals, or verbal discussions. Effectively influencing your boss requires adapting to their style.
Mastering the Art of Influencing Your Boss
[11:44] – Schedule the finish. Managing up isn’t just about providing information—it’s also about setting clear deadlines and resolving competing priorities to efficiently meet your boss’s expectations.
