Tag:
Customer
Business Growth Strategies
9 Best Customer Success Software I’d Pick to Stop Churn
Ever watched a high-potential customer slip away without warning? I have—and even from the outside looking in, it’s frustrating. What’s worse is knowing...
Branding
10 Ways To Profitably Satisfy Customer Needs
A couple of years ago, it was really clear that drivers who needed rental cars did not want to drive EV rental cars....
Restaurant Reviews
Customer Experience in the Restaurant Industry: Reflections …
The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020,...
Career Development
Day in the Life – Ilana Uemura, Customer Success Manager
Meet Ilana Uemura, a Customer Success Manager based in Oregon. A First Gen in Tech, Ilana’s journey to HubSpot has been unique. From...
Career Development
Day in the Life – Skye Baxter, Senior Customer Support Speci…
Meet Skye Baxter (she/her), a Senior Customer Support Specialist, based in Kansas. In addition to her role supporting HubSpot customers, Skye is a...
Business Growth Strategies
5 Customer Marketing Strategies to Drive Long-term Growth
Today’s e-commerce brands face a unique challenge: their overabundance.
Customers can easily compare alternatives with a single click, making it difficult to build lasting...
Career Development
Day in the Life – Ryan Yoong, Senior Customer Support Specia…
Meet Ryan Yoong, a Senior Customer Support Specialist at HubSpot. Joining HubSpot back in June 2020, Ryan was HubSpot Singapore’s first remote employee....
