Thursday, December 12, 2024

6 Questions to Ask If You’re Comparing GiveSmart and OneCaus…

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Since our founding in 2011, GiveSmart by Momentive Software has helped tens of thousands of organizations— nonprofits, schools, and associations—successfully fundraise for their missions. And, we’ve been busy and growing along the way.   

We’ve brought five fundraising and donor management solutions together to form one platform that has powered over 31,300 annual campaigns and $8.6+ billion in lifetime fundraising. With bi-weekly software updates, regular audits to ensure our blogs, resources, and training are accurate, as well as the publishing of our annual data-driven, transparent Impact Report and independent research study, we’re the award-winning fundraising, events, and donor management solution for your organization.   

There are other fundraising platforms that, on the surface, offer a similar-ish feature set and other perks comparable to GiveSmart’s. One such software provider that our customers often compared GiveSmart to was OneCause.    

Before you decide on your partner, ask yourself these six questions. When you’re ready to look at GiveSmart, contact our team of experts today.    

1. How many donations will you process throughout the year?    

All pricing quotes are not created equal. When comparing the costs, you will see instances where OneCause’s initial pricing appears lower. However, depending on the number of transactions or features needed, that pricing can balloon quickly and add on sneaky upcharges. Use this comparison chart to verify each add-on fee requirement with OneCause.   

Fee comparison for GiveSmart and its competitorsFee comparison for GiveSmart and its competitors

GiveSmart’s pricing is inclusive and upfront from the beginning. We do not charge any of the above additional fees, outside of industry-standard credit card fees that are the same for every customer, whether you raise $1 or $1 million. Our plans are designed with the modern nonprofit in mind, without the hassle, and cost, of constant à la carte add-ons.  

GiveSmart offers one contract and transparent pricing for full access to online and in-person fundraising and donor management tools. Our GiveSmart fundraising plans include text-to-donate, unlimited users/admins, unlimited peer-to-peer campaigns, customizable, embeddable donation forms, ticketing tools, auction hosting and management, digital wallet payments, and dozens of included integrations. GiveSmart never charges additional transaction or ticketing fees.   

“We’ve used OneCause for some events before GiveSmart. It’s just not as user-friendly. The interface the guests see isn’t as nice. As an administrator, it wasn’t as easy to use. One event using GiveSmart and we knew this was the platform we needed to continue on with.”

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2. Do you plan to hold a variety of campaign types, including text-to-donate peer-to-peer campaigns, online giving, and auctions?  

GiveSmart has a rich history of supporting events (ticketing, auctions, guest management, etc.), peer-to-peer campaigns, and online fundraising. We support 8,850 auction bids, $4.05 million in donations, and 90,411 texts every single day.   

And we’re just getting started. All GiveSmart customers have unlimited access to the tools that power the highest impact.  

Our robust peer-to-peer fundraising features help you broaden your mission’s reach. We know nonprofits have varied needs, so our multi-campaign structure, easily customizable pages for teams and individuals, leaderboards, text-to-donate for each user, social sharing, in-app message center, and community chat feature were all designed with your volunteers and donors in mind. With over 4,030 peer-to-peer campaigns run in 2023, GiveSmart is the clear choice for your year-round fundraising efforts.  

“We have looked at both Greater Giving and OneCause, and ultimately for what you get for the same price, this [GiveSmart] seems to be the most user-friendly and easy-to-use software. The staff is always available to help with questions. We have used GiveSmart for 7 years, and see no reason to switch.”

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3. Would you like the flexibility to explore a variety of fundraising types and tools without deciding your whole year plan now? 

You likely aren’t planning to repeat your events, campaigns, merchandise offerings, and revenue enhancers the exact same way year over year. More likely than not, you have increased fundraising goals, regardless of performance. You have to grow. And, you don’t have an unlimited budget to do so.  

You will need additional tools that you may not be using today. You shouldn’t have to pay extra to try them out or have fees attached to every single one. Even with a higher-level plan, OneCause charges fees or requires additional payment for text-to-donate, auctions, peer-to-peer fundraising, and more. GiveSmart doesn’t. GiveSmart users have the freedom to try new fundraising tactics and tools without the constant cost of à la carte add-ons. 

4. What integrations are offered with GiveSmart? 

Nonprofit Accounting 

Momentive Software powers GiveSmart. It offers an all-in-one software suite of MIP Fund Accounting, a nonprofit fund accounting platform alongside GiveSmart. This suite provides nonprofits the tools to raise more funds, gain more revenue, measure their impact, and achieve their goals through integrated data from GiveSmart to MIP Fund Accounting. 

CRM 

Nonprofit organizations depend on data integrity within their CRM. GiveSmart offers a built-in Donor CRM with an Automated Daily Sync of donor and transaction data from GiveSmart activities, eliminating the manual effort and creating real-time data insights. All your fundraising and donor management tools are streamlined with us, meaning you sign one contract, have one contact, and use one support team.    

GiveSmart’s Donor CRM users automatically have integrated data available for donor prospecting through a built-in DonorSearch integration. Viewing a Donor Score and other predictive analytics on a donor contact record guides a donor strategy that maximizes results for your mission. 

You shouldn’t have to spend valuable time on a manual .CSV upload to get your data where you need it. GiveSmart also integrates with other leading CRMs, including:  

  • Blackbaud Raiser’s Edge   
  • Bloomerang   
  • DonorPerfect   
  • eTapestry   
  • Kindful  
  • NeonCRM  
  • Salesforce  

Livestreaming 

GiveSmart’s integrations also reach beyond CRMs. Our platform integrates with livestreaming tools to best support your dynamic, exciting event. You can directly embed videos from Canva Video, Facebook Live, YouTube, YouTube Live, and Vimeo Livestream. These integrations are included with every GiveSmart subscription.  

Google Analytics 

Better shape your strategy and plans with GiveSmart’s integration with Google Analytics. This gives you powerful insight into your website traffic and fundraising multi-campaign success. This Google Analytics integration is also included with every GiveSmart subscription.  

5. Do you plan on hosting fundraisers or working on your fundraising sites at night or on the weekends?  

Your volunteers and staff work nights and weekends for your mission. Our in-house support team is available when you need them via phone, chat, and email, working those nights and weekends, too. OneCause support is limited to Monday through Friday, during the workday.      

Day-of live, remote support is available to all GiveSmart customers any day of the week. Our day-of support team is exclusively staffed by GiveSmart employees. When you use a Remote Tech, you’re getting our expert team members only, with the average Remote Technician having 3.5 years of GiveSmart experience.   

And if you need more hands at your event, we’ve vetted a select network of partners who complete a training program on GiveSmart to staff your onsite events.  

With an average customer satisfaction (CSAT) average score of over 96%, it’s no surprise that GiveSmart clients who use our professional services, such as a Remote Tech, raise 37% more than those who do not.   

“GiveSmart has many similar aspects to other programs, but it offers more customer support. There are times when you just can’t figure it out, but GiveSmart is there, ready to offer guidance.”

Read the Full TrustRadius Review

6. Do you have multiple people who need to use your fundraising event and campaign platform? 

GiveSmart gives you time to actively fundraise and steward donors. We don’t leave you on your own to figure out our software for yourself. GiveSmart’s Help Center offers thousands of training guides, step-by-step how-tos, hours of on-demand training videos, and templates to give all users the information they need to find success in setup and campaign execution.   

In addition to our Help Center, we offer personalized implementation, training sessions, and Remote Technicians—all GiveSmart team members with years of experience whose sole purpose is to support you and your organization through your individual needs and goals so that you can maximize your annual GiveSmart subscription. 

Our extensive knowledge base also includes customer-only, live webinars and free access to a dedicated Community of like-minded, dedicated fundraisers. GiveSmart customers raised $1.48+ billion in 2023.   

Your fundraising isn’t just one campaign or even a year; it extends beyond that. You deserve award-winning, year-round fundraising and donor management tools that support your goals and help you grow without paying more for additional feature access.   

Our easy-to-use, customizable fundraising and event platform supports your organization’s fundraising campaigns 365 days a year, with the added benefit of clean, automated donor management tools that guide impactful stewardship of those supporters you work so hard to gain. Looking to get started with GiveSmart? 



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